France Telecom has adopted a form of 'lean and mean', authoritarian management in which employees are treated as movable parts of a big machine. The consequences of this form of mismanagement are a demoralised workforce, and this in turn is not only the backdrop to the suicides, but guarantees a deteriorating service to the public.
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Suicides the tip of an iceberg
France Telecom has adopted a form of 'lean and mean', authoritarian management in which employees are treated as movable parts of a big machine. The consequences of this form of mismanagement are a demoralised workforce, and this in turn is not only the backdrop to the suicides, but guarantees a deteriorating service to the public.