Open

Coming up

Don't miss

Replay


LATEST SHOWS

AFRICA NEWS

Search of Air Algerie crash site continues

Read more

MEDIAWATCH

Sarkozy, Hollande and the scooter wars

Read more

MEDIAWATCH

Confusion online over Air Algérie flight

Read more

THE WORLD THIS WEEK

The World This Week - July 25th, 2014 (part 2)

Read more

THE WORLD THIS WEEK

The World This Week - July 25th, 2014

Read more

REPORTERS

Halal tourism on the rise

Read more

ENCORE!

Tunisia's Carthage International Festival turns 50

Read more

FRANCE IN FOCUS

WWI Centenary: the battle for Verdun

Read more

THE BUSINESS INTERVIEW

When big companies want to do good

Read more

  • French PM calls for calm ahead of banned Gaza protest

    Read more

  • Limited 12-hour humanitarian truce takes effect in Gaza

    Read more

  • US evacuates embassy in Libya amid militia clashes

    Read more

  • Kerry in Paris for new round of Gaza ceasefire talks

    Read more

  • Video: 'Lack of security' at MH17 crash site, FRANCE 24 reports

    Read more

  • In pictures: Devastation, debris at Air Algérie crash site

    Read more

  • Washington Post reporter and his wife arrested in Iran

    Read more

  • French families grieve for Algerian plane crash victims

    Read more

  • Lithuania’s Navardauskas wins 19th stage of Tour de France

    Read more

  • LA Times wipes France off the map in air crash infographic

    Read more

  • Fans electrify the mood as Tour de France crosses the Pyrenees

    Read more

  • French lawyer files complaint against Israel at ICC

    Read more

  • Protest against Gaza offensive turns deadly in West Bank

    Read more

  • Halal tourism on the rise

    Read more

  • Ukraine names acting PM after Yatseniuk's shock resignation

    Read more

  • BNP to pay $80 million for defrauding Dept of Agriculture

    Read more

  • Pope meets Christian woman sentenced to death in Sudan

    Read more

Europe

Eurotunnel blames Eurostar over Channel shutdown

Text by News Wires

Latest update : 2009-12-25

The Channel tunnel operator has blamed Eurostar staff for violating safety procedures during the incident that blocked traffic last week. Both companies have been accused of negligence.

AFP - Eurotunnel on Friday accused Eurostar staff of not following safety rules when evacuating passengers from high speed trains that broke down in the tunnel under the Channel last weekend.

The tunnel operator strongly rejected suggestions that it contributed to the chaos when 2,000 passengers were trapped for a night in five trains that broke down in the tunnel between Britain and France on December 18.

"We have, here and there, been unjustly suspected of not acting as we should have done" after the breakdown, Eurotunnel said in a statement.

Eurotunnel said the time it took to evacuate the passengers "was unfortunately extended because the Eurostar teams, in complete violation of the safety procedures, asked passengers to take their bags with them."

The tunnel group also criticised Eurostar's communications with the passengers.

"Although in continued contact with our teams, it is clear that the Eurostar teams obviously did not give the right information to passengers."

The statement added that this had "led to a movement of worry" in the affected trains where the passengers had no food or water.

Eurostar has already admitted a communications failure and promised refunds to passengers while also laying some of the blame on Eurotunnel which it said was responsible for evacuating trains and relaying information to passengers in the tunnel.

Some passengers spent 17 hours trapped in the tunnel when their trains broke down, due to short circuits caused by snow filtering into the engine compartments and melting once inside the tunnel.

A France-British Intergovernmental Commission that supervises traffic through the tunnel on Thursday said that neither operator had provided enough information to the passengers.

The commission called on Eurostar and Eurotunnel to improve their communication and to "cooperate fully" with investigations into the breakdown which caused travel chaos in Britain and France.

Date created : 2009-12-25

  • TRAVEL

    Eurostar nearly back to normal following severe disruption

    Read more

  • TRANSPORT

    Tensions high as Eurostar struggles to clear backlog

    Read more

  • EUROSTAR

    Cold-related breakdowns cause full Eurostar suspension

    Read more

COMMENT(S)