Don't miss

Replay


LATEST SHOWS

EYE ON AFRICA

Seven African countries' economies at risk over Brexit decision

Read more

THE DEBATE

Britain votes out: What next?

Read more

#TECH 24

The 'fintech' revolution

Read more

FRANCE IN FOCUS

A certified 'palace': How hotels strive for excellence

Read more

#THE 51%

In her own image: Women in Art

Read more

REPORTERS

World War I: When northern France was on German time

Read more

REVISITED

Video: Ugandan city still scarred by Lord's Resistance Army atrocities

Read more

MEDIAWATCH

#Brexit sparks a storm on social media

Read more

BUSINESS DAILY

Markets, pound plunge on Brexit vote

Read more

Business

Apple to give away iPhone cases in bid to end 'Antennagate'

Text by News Wires

Latest update : 2010-07-17

Apple CEO Steve Jobs acknowledged the iconic tech company was "not perfect" as he announced that all owners of the iPhone 4 handset would get a free case to alleviate a widely reported reception problem.

AFP - Apple chief executive Steve Jobs said Friday the company will offer free cases to iPhone 4 buyers following reception complaints but said the problem had been exaggerated.
   
Dow Jones newswire also quoted Jobs, speaking at a press conference for invited journalists at Apple headquarters, as apologizing to iPhone 4 owners who experienced antenna problems with the company's latest smartphone.
   
Jobs said Apple will provide free cases to iPhone 4 buyers to remedy the problem and refund buyers who purchased the bumpers which fit around the phone already.
   
Jobs also played down the seriousness of the issue saying other smartphones experienced antenna problems and the iPhone 4's problems had been blown "so out of proportion, it's incredible."
   
He said the iPhone 4 had received the highest customer satisfaction ever for an Apple device but admitted "we're not perfect."
   
Jobs said Apple had sold more than three million iPhone 4s since the device was launched three weeks ago and that only 0.55 percent of buyers had called Apple support about the reception issues.
   
Jobs said only 1.7 percent of US buyers had returned their iPhone 4 to US carrier AT&T, less than a third of the return rate for the previous model, the iPhone 3GS.

Date created : 2010-07-16

  • TECHNOLOGY

    Apple tells iPhone 4 owners to get a grip

    Read more

  • TECHNOLOGY

    Apple's Steve Jobs unveils 'iPhone 4'

    Read more

  • TELECOM

    Lost Apple prototype exposes next iPhone

    Read more

COMMENT(S)