Don't miss

Replay


LATEST SHOWS

FOCUS

France steps up cyber defence in wake of attacks

Read more

BUSINESS DAILY

End of an era as Volkswagen's Piech resigns

Read more

THE OBSERVERS

Police beat kids in Guinea, and militias dynamite homes in Iraq

Read more

IN THE PAPERS

Nepal vows not to be crippled by deadly quake

Read more

ENCORE!

Armenia, 100 years on

Read more

EYE ON AFRICA

Togo: Will President Faure Gnassingbe win a third 5-year term?

Read more

MEDIAWATCH

Controversy reigns, 100 years after Armenian genocide

Read more

THE WORLD THIS WEEK

Migrant Deaths: Politicians Divided after Emergency EU Summit (part 2)

Read more

THE WORLD THIS WEEK

The G-Word: Turkey and the Armenian Genocide (part 1)

Read more

Business

Apple to give away iPhone cases in bid to end 'Antennagate'

Video by FRANCE 24

Text by News Wires

Latest update : 2010-07-17

Apple CEO Steve Jobs acknowledged the iconic tech company was "not perfect" as he announced that all owners of the iPhone 4 handset would get a free case to alleviate a widely reported reception problem.

AFP - Apple chief executive Steve Jobs said Friday the company will offer free cases to iPhone 4 buyers following reception complaints but said the problem had been exaggerated.
   
Dow Jones newswire also quoted Jobs, speaking at a press conference for invited journalists at Apple headquarters, as apologizing to iPhone 4 owners who experienced antenna problems with the company's latest smartphone.
   
Jobs said Apple will provide free cases to iPhone 4 buyers to remedy the problem and refund buyers who purchased the bumpers which fit around the phone already.
   
Jobs also played down the seriousness of the issue saying other smartphones experienced antenna problems and the iPhone 4's problems had been blown "so out of proportion, it's incredible."
   
He said the iPhone 4 had received the highest customer satisfaction ever for an Apple device but admitted "we're not perfect."
   
Jobs said Apple had sold more than three million iPhone 4s since the device was launched three weeks ago and that only 0.55 percent of buyers had called Apple support about the reception issues.
   
Jobs said only 1.7 percent of US buyers had returned their iPhone 4 to US carrier AT&T, less than a third of the return rate for the previous model, the iPhone 3GS.

Date created : 2010-07-16

  • TECHNOLOGY

    Apple tells iPhone 4 owners to get a grip

    Read more

  • TECHNOLOGY

    Apple's Steve Jobs unveils 'iPhone 4'

    Read more

  • TELECOM

    Lost Apple prototype exposes next iPhone

    Read more

COMMENT(S)