Don't miss

Replay


LATEST SHOWS

EYE ON AFRICA

Nigerian air force mistakenly bombs refugee camp killing at least 50 people

Read more

MEDIAWATCH

Brexit Means Hard Brexit

Read more

THE DEBATE

Hard Brexit, here we come: UK to leave EU common market (part 1)

Read more

THE DEBATE

Hard Brexit, here we come: The blowback against globalisationt (part 2)

Read more

ENCORE!

Art on the wire and online: Jean-Hubert Martin on curating in cyberspace

Read more

FOCUS

Inside China's answer to Silicon Valley

Read more

ACCESS ASIA

Behind the scenes at China's Harbin snow festival

Read more

THE INTERVIEW

'Donald Trump is a great friend of Israel'

Read more

BUSINESS DAILY

Davos 2017: World Economic Forum wary of post-Brexit future

Read more

Business

Facebook apologises for second day of broken service

Text by FRANCE 24

Latest update : 2010-09-24

The world’s biggest social networking website, Facebook, has apologised after dire technical problems left some users shut out for a second day on Thursday.

 

Facebook users around the world were shut out of the social networking service for over two hours on Thursday while the website dealt with its worst technical glitch in four years.
 
The website blamed the trouble - which started on Wednesday - on a problem with an automated system which was not correcting technical errors properly. "This meant that even after the original problem had been fixed, the stream of queries continued. (...) We had entered a feedback loop that didn’t allow the databases to recover," website administrators explained.
 
In an online statement made to its 500 million users, Facebook described the solution to the problem - turning the site off - as "quite painful".
 
The site was back up and running on Friday, but not after a stream of complaints from disgruntled members, who criticised the site for poor "disaster management", flowed onto the Web.

 

Date created : 2010-09-24

COMMENT(S)