Don't miss

Replay


LATEST SHOWS

THE INTERVIEW

Rwandan president claims 'no problem with France'

Read more

EYE ON AFRICA

Paul Kagame visits UNESCO HQ in Paris

Read more

MEDIAWATCH

Flamboyant US Congressman's Instagram Lands Him in Bother

Read more

THE WORLD THIS WEEK

Compromise buys Greece time and Jihadi John is unmasked (part 2)

Read more

THE WORLD THIS WEEK

Compromise buys Greece time and Jihadi John is unmasked (part 1)

Read more

#TECH 24

Drone vs. drone

Read more

FRANCE IN FOCUS

The future of agriculture

Read more

REVISITED

Yalta, the symbol of a new Cold War?

Read more

#THE 51%

Women in the workforce: IMF says closing the gender gap makes economic sense

Read more

Business

Facebook apologises for second day of broken service

Text by FRANCE 24

Latest update : 2010-09-24

The world’s biggest social networking website, Facebook, has apologised after dire technical problems left some users shut out for a second day on Thursday.

 

Facebook users around the world were shut out of the social networking service for over two hours on Thursday while the website dealt with its worst technical glitch in four years.
 
The website blamed the trouble - which started on Wednesday - on a problem with an automated system which was not correcting technical errors properly. "This meant that even after the original problem had been fixed, the stream of queries continued. (...) We had entered a feedback loop that didn’t allow the databases to recover," website administrators explained.
 
In an online statement made to its 500 million users, Facebook described the solution to the problem - turning the site off - as "quite painful".
 
The site was back up and running on Friday, but not after a stream of complaints from disgruntled members, who criticised the site for poor "disaster management", flowed onto the Web.

 

Date created : 2010-09-24

COMMENT(S)